User Experience Designer

  • Okemos, MI
  • Full Time
  • User Experience

Why You’ll Love Working Here:

Working at TechSmith gives you a chance to hone your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day.  

We are a technological melting pot, comprised of nearly 250 uniquely skilled human beings that will continue to stretch your comfort zone – but in a good way. And speaking of comfort, who doesn’t love to show up to work in jeans, eat free snacks, and drink free pop?  

With great products and great people behind them, we are always looking for passionate, fun, and, hard working individuals who truly enjoy coming to work and doing what they love. Sounds like you? We’d love to chat.  

Position Overview:  

TechSmith has a broad portfolio of products ranging from desktop, mobile and web applications. The User Experience Designer is responsible for ensuring that our users have the best experience possible when using our products. Candidates must be advocates for users and apply user-centered design principles. They are expected to work closely with product managers, developers and user experience researchers to design and iterate in a lean fashion to help product teams meet business goals and strategies. We're looking for someone to bring innovation, creativity and a passion for solving complex user problems to our team. Specifically, having a strong background of conducting usability tests, A/B tests, diary studies, qualitative user interviews, and surveys. The ability to effectively work with product team's business leaders to translate research results into actions is critical. Being a team player with a positive attitude and an outstanding work ethic is essential.

Responsibilities:

  • Work with product managers and software engineers to develop and iterate on wireframes, mockups, prototypes and interaction workflows in a fast-paced, rapidly changing environment
  • Advocate for the user. Encourage conversations about personas, tasks, and goals throughout the design process. Lead productive discussions about trade-offs and constraints (user needs vs. business goals vs. engineering constraints), and demonstrate ability to resolve competing priorities
  • Participate in critical design reviews and be willing to challenge teammates in a constructive way to help raise the collective quality of design at TechSmith
  • Use data and experimentation to back up designs. Identify the best method to test design decisions, and runs those tests independently whenever possible and collaborate with a UX Researcher when needed
  • Think strategically about how to roll designs out as smaller pieces to validate assumptions
  • Stay abreast of current design trends and bring innovative methods to the UX team
  • Other duties as assigned

Required Skills and Background:

  • Minimum of 3 years of experience in UX Design
  • Must be resourceful, self-motivated, customer-focused and able to work on a team
  • Excellent interpersonal skills for communication inside and outside the company
  • Interest in technology, specifically software applications
  • Team player
  • Good organization skills and capability to multi-task
  • Strong critical thinking skills
  • You must be legally authorized to work in the United States without an employer-sponsored petition for a visa, such as an H-1B visa. TechSmith does not intend to file any visa applications in connection with this opening.

Preferred Skills and Background:

  • 5+ years of experience as a product designer
  • Adobe Photoshop/Illustrator
  • InVision/Marvel or other prototyping tools
  • Experience using Snagit and/or Camtasia a plus
  • Knowledge of the agile software development process

Compensation and Perks:

At TechSmith, we love our employees and are always looking for ways to reward outstanding performance. Our compensation is competitive and based on skills and experience. As a full-time employee you will receive the standard TechSmith benefits package including health insurance, paid time off, 401(k) program, etc. We offer you a unique and growing company culture where you can enjoy your work and advance your career. We wear jeans, drink free pop, and enjoy company-sponsored events. If this sounds like a place you would like to work, please submit your resume and cover letter along with your salary requirements.

* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Are you 18 years of age or older?*
Desired salary*
Cover Letter*
Additional Materials
Are you legally permitted to work in the U.S for any employer?*
Can you perform the essential functions of the job with or without accommodations?*
Willing to Relocate?
Date Available
How did you hear about this career opportunity at TechSmith?*
Educational Background (highest level completed or in process)


School Name
Desired Salary*
Are you 18 years of age or older?*
School Country
Degree
Major
Minor
GPA
Status